Shipping policy

BloomRenew
Effective Date: June 30, 2026
Last Updated: June 30, 2026
1. Overview
This policy applies to all orders placed directly through bloomrenew.com. Orders placed through Amazon.com are fulfilled by Amazon and governed by Amazon's own shipping and delivery standards.
We are committed to getting your BloomRenew supplements to you as quickly as possible. This page outlines order processing timelines, shipping methods, delivery estimates, fees and critical delivery terms for all customers shopping our official website.
2. Where We Ship
We currently ship to addresses within the United States only, including:
All 50 states (Alaska & Hawaii included)
US territories: Puerto Rico, Guam, US Virgin Islands, American Samoa, Northern Mariana Islands
Shipping Exclusions
We do not offer international shipping outside the US at this time.
We cannot deliver to P.O. Boxes; a valid physical street address is required for all shipments.
We do not ship to APO/FPO/DPO military mailing addresses.

3. Order Processing

5. Free Standard Shipping Threshold
Free Standard Ground Shipping automatically applies to all orders with a post-discount subtotal of $99 or more, before sales tax, for delivery to the contiguous 48 United States.
Eligibility is calculated after all valid coupon codes and promotional discounts are applied to your cart.
Free shipping only covers the Standard ground service; Expedited and Overnight upgrades will always incur separate shipping fees.
For Alaska, Hawaii and US territories, free shipping minimum thresholds will display separately at checkout and may be higher than $99.

6. Order Tracking
After dispatch, our system will send an automated shipping confirmation email containing:
Unique package tracking number
Assigned logistics carrier
Direct clickable tracking link
You may also log into your customer account at bloomrenew.com/account to view full order history, shipment status and live tracking data at any time.
If you fail to receive a shipping confirmation email within 3 full business days of placing your order:
First check your spam, junk or promotions email folder
Contact our support team at support@bloomrenew.com for assistance
7. Delivery Issues & Remedies
7.1 Incorrect Shipping Address
The customer bears full responsibility for submitting an accurate, complete street address during checkout. BloomRenew will not cover reshipping fees or offer refunds for packages delivered to invalid addresses provided by the buyer.
If you spot an address error immediately after checkout, email support@bloomrenew.com right away. We can attempt address updates only before the package is handed over to the carrier; address reroutes post-dispatch are not guaranteed and may incur extra carrier fees charged to you.
7.2 Undeliverable / Returned Packages
Packages marked undeliverable by the carrier (wrong address, multiple failed delivery attempts, unclaimed parcel) will be returned to our fulfillment center. Upon receipt of the returned item:
Our team will email you to offer two options:
Reship your order to a corrected address (all new shipping fees paid by customer)
Partial refund for product value only (original shipping cost is non-refundable)
Returned inventory will be held for 14 business days; unclaimed packages will be recycled or donated after this window.
7.3 Lost or Stolen Packages
Scenario A: Tracking status shows "Delivered" but you never received the item
Check with building management, front desk or adjacent neighbors (couriers often leave packages with third parties)
Wait a full 24–48 hours; carriers frequently update delivery status prematurely before physical drop-off
If the parcel remains missing after 48 hours, submit a support ticket to support@bloomrenew.com with your full order number
We handle porch piracy (stolen packages post-delivery) claims on a case-by-case basis. BloomRenew is not liable for theft after the carrier confirms successful delivery to your listed address. We recommend secure pickup locations for customers in high-theft neighborhoods.
Scenario B: Package confirmed lost in transit by carrier
If tracking data stops updating for 7+ business days and the logistics company formally verifies the loss, we will offer your choice of a full merchandise + shipping refund or complimentary re-shipment of your order.
7.4 Damaged Goods In Transit
If your package arrives with visible exterior damage, photograph the unopened box and damaged contents before opening, then email photos to support@bloomrenew.com within 14 calendar days of delivery. We will arrange free replacement shipment or full product refund in accordance with our Returns & Refunds Policy Section 4.
8. Order Modification & Cancellation Rules
Before Shipment
If you need to edit order details (address, product quantity, add/remove items) or fully cancel your purchase, message support@bloomrenew.com immediately with your order ID. We can only adjust/cancel orders that have not yet been transferred to the shipping carrier. Our fast fulfillment timeline (1–2 business days processing) means requests must be sent as soon as possible to qualify. 
After Shipment
Once a package is dispatched to the carrier, no edits or cancellations can be processed. You may return unused, unopened items after delivery following the rules in our separate Returns & Refunds Policy.
9. Recurring Subscription Orders
All auto-renew subscription shipments follow identical processing, shipping cost and delivery timeline rules as one-time retail orders.
You may skip an upcoming subscription shipment or update your delivery address inside your BloomRenew customer account, provided changes are submitted no later than 24 hours prior to your scheduled renewal date. Any adjustments requested after this cutoff will only apply to your next monthly recurring order.
10. Bulk & Large Volume Orders
For any cart containing 5+ units of a single product, or subtotaling over $500 before tax, email support@bloomrenew.com before completing checkout to coordinate:
Custom wholesale volume pricing
Optimized bulk shipping solutions
Extended fulfillment lead times (large orders may require extra processing days)
11. Holiday Peak Shipping Guidance
During high-volume retail seasons (Thanksgiving through New Year’s, Mother’s Day, and other major US holidays), warehouse processing and carrier delivery windows will be extended across the entire country. We advise placing holiday gift orders a minimum of 10 business days before your target delivery date to avoid delays.
Official guaranteed delivery cutoff dates for holiday seasons will be posted prominently on our website homepage each year in advance.
12. Sustainable Packaging Commitment
Wherever operationally possible, BloomRenew uses fully recyclable and home-compostable packaging materials for all shipments. Our outer mailers and individual product stick packs are engineered to minimize excess waste while fully protecting your supplement products during transit.

13. Shipping Support Contact Information
For all questions regarding order shipments, tracking, delivery delays or policy clarification:
BloomRenew Customer Support
Email: support@bloomrenew.com
Email subject format for faster reply: Shipping Inquiry — Order #
Standard Response Window: Within 2 business days of submission
Support Service Hours: Monday–Friday, 9:00 AM – 5:00 PM Eastern Time (ET)